You’ve rolled away a conversational program driven by Amazon Lex, with an objective of enhancing the consumer experience for the clients. Now you wish to monitor exactly how well it is working. Are your visitors finding it helpful? Exactly How will they be utilizing it? Do they want it sufficient to return? How could you evaluate their interactions to add more functionality? Without having a clear view into your bot’s user interactions, concerns such as these may be tough to respond to. The present launch of conversation logs for Amazon Lex makes it easy to have visibility that is near-real-time just how your Lex bots are doing, centered on real bot interactions. All bot interactions can be stored in Amazon CloudWatch Logs log groups with conversation logs.
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